These terms and conditions apply to services provided by The Pelvic Clinic and to your use of this website. By booking a consultation, procedure, or aftercare with us, or by using this website, you agree to these terms. Please read them carefully. If you have any questions, contact us at info@thepelvicclinic.co.uk or on 0161 726 5100.
The Pelvic Clinic is a private gynaecology and urogynaecology practice led by Mr Jonathan Broome, Consultant Gynaecologist (GMC registered). We provide clinics and procedures at Spire Manchester and Spire Hale. Mr Broome is regulated by the General Medical Council and the clinic is subject to the standards set by the Care Quality Commission (CQC).
We provide private consultations, investigations, surgery and aftercare in gynaecology and urogynaecology. Nothing on this website is intended as personal medical advice. Any information provided is for general guidance only and does not replace an individual consultation with a qualified specialist.
You can book appointments directly with our practice management team or through the Spire appointments team. A GP referral is not required to book, but you usually need one if you intend to claim through private medical insurance. When you book an appointment, you confirm that the information you provide is accurate and complete to the best of your knowledge.
We will explain consultation fees, procedure fees, and any additional charges in writing before your treatment. Self-pay patients must settle consultation fees at or before the appointment. Where treatment is paid through medical insurance, you are responsible for obtaining pre-authorisation from your insurer before the appointment, and for any shortfall, excess or amount not covered by your policy.
Surgical fees, anaesthetic fees and hospital fees may be invoiced separately. Any take-home medication supplied by the hospital may be charged separately. Payment is due on receipt of invoice unless a written agreement to the contrary is in place.
If you need to cancel or reschedule an appointment, please give us at least 48 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed without notice, may be charged at the full consultation rate. The hospital sets cancellation terms for procedures and surgery, and we will provide them with your quotation.
We will carry out any treatment or procedure only with your informed consent. You will receive clear information about the proposed treatment, its benefits, risks, and alternatives, and will have the opportunity to ask questions before deciding whether to proceed. You may withdraw consent at any time.
While we make every effort to achieve the best possible outcome, no medical or surgical treatment can be guaranteed to be successful in every case. Recovery times, results and the need for further treatment vary from patient to patient. Any expected outcomes discussed at your consultation are estimates based on clinical experience and are not guarantees.
If you have concerns about any aspect of your care, please contact us so we can address them. If you remain unhappy, you may contact the Independent Sector Complaints Adjudication Service (ISCAS), the hospital where you were treated, or the Care Quality Commission. You can raise complaints about individual clinicians with the General Medical Council.
This website provides information only. We make reasonable efforts to keep the content accurate and up to date, but we do not warrant that it is complete, error-free or suitable for any particular purpose. You must not use this website in any way that is unlawful, that could damage or interfere with it, or that infringes the rights of others.
All content on this website, including text, images, logos and design, is owned by or licensed to The Pelvic Clinic and is protected by UK copyright and trademark law. You may view and print pages for your own personal use, but you may not otherwise copy, reproduce or distribute any part of the site without our prior written permission.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under UK law. Subject to that, our liability arising out of your use of this website is limited to the maximum extent permitted by law.
These terms are governed by the laws of England and Wales, and any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. The latest version will always be available on this page.
